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The client is a technology leader with global finance and pricing operations, responsible for executing and managing live price changes across multiple business units. Frequent updates, tight deadlines, and strict compliance requirements made price change execution highly complex. A small team managed these tasks manually, which created inefficiencies and operational risks.
The Live Price Change (LPC) process was heavily manual, requiring teams to process large volumes of pricing data across multiple systems. The challenges included:
High Risk of Errors - Manual data entry and validation often caused discrepancies, requiring rework.
Inconsistent Audit Evidence - Screenshots for compliance were taken manually, leading to inconsistent or missing documentation.
Slow Turnaround - Manual handling created bottlenecks as transaction volumes grew.
Limited Visibility - Stakeholders lacked real-time insight into process status, errors, or audit readiness.
These issues delayed pricing updates, increased compliance risk, and reduced overall efficiency.
We addressed similar bottlenecks in our Oracle ERP Work Order Automation case, where automation drastically cut processing times.
A fully automated RPA-based solution was developed to streamline end-to-end LPC execution.
Key Features:
Automated Data Ingestion - Price change requests pulled directly from approved sources.
Validation Logic - Rules-based checks ensured pricing accuracy.
System Integration - Automated updates across relevant platforms.
Screenshot Automation - A unique feature automatically captured and stored tamper-proof evidence for every transaction, ensuring audit compliance.
Exception Handling - Failures or partial completions were flagged for quick resolution.
The solution was deployed with strong UAT support, allowing rapid iterations and reliable production rollout.
The project was recognized internally for its innovation and impact, with the screenshot automation feature becoming a best practice adopted in other automation initiatives.
Comparable to the exception-driven processing in our Oracle Fusion Lot Traceability success story
The automation delivered measurable improvements:
Reduction in manual effort, freeing capacity for higher-value activities
Accuracy in audit evidence, enabled by the screenshot automation feature
Faster turnaround time for price changes, minimizing downstream delays
Audit-Ready Documentation - Consistent, secure, and traceable evidence available instantly
Scalability - Able to handle growing transaction volumes without extra resources
“ I would like to take a moment to recognize and congratulate Naveen for his significant contributions as part of the Live Price Change (LPC) RPA Automation Team. The LPC Automation project went live a couple of months ago and recently received the CFO Award during the CFO All Hands.
Naveen worked with great dedication and commitment throughout the project. He developed an innovative screenshot feature that is now being adopted across multiple other automation projects.
He also played a key role in supporting UAT from offshore, quickly addressing issues and ensuring smooth execution.
Although Naveen is no longer with the team, his efforts have left a lasting positive impact. It was a privilege to have him as part of the team, and his contributions will continue to benefit our future initiatives.
Thanks”
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