Oracle ERP Global PO Template Cuts Complexity for MedTech Leader

About the Client

A leading global medical technology and digital solutions innovator. The company provides advanced imaging, monitoring, diagnostics, and digital health technologies that empower clinicians to make faster, more informed decisions. With a strong focus on precision care, patient safety, and operational efficiency, the company partners with hospitals, research institutions, and healthcare providers worldwide. Its portfolio spans MRI, CT, ultrasound, and molecular imaging, as well as AI-enabled analytics and cloud platforms that connect care across the continuum.

The Challenges

The client's existing Oracle ERP environment had become overly complex due to heavy customizations:

30+ Custom PO Templates - Fragmented templates across entities created inconsistency in supplier communication.
Manual Notifications - Non-iSP (iSupplier Portal) suppliers were not receiving automated PO notifications. The Materials Team had to send them manually. This mirrors bottlenecks solved in our ERP Work Order Automation case.
High Maintenance Overheads - Managing multiple templates meant higher development costs and longer change management cycles.
Compliance & Accuracy Risks - Inconsistent terms, transportation details, and billing instructions across templates created compliance gaps.
PSM Custom Workflows - POs for PSM suppliers relied on separate, custom processes not aligned with the global standard.

The lack of a single global PO template delayed processes, increased manual effort, and limited agility for future updates.

The Solution

We designed and deployed a Global PO Template framework that simplified, standardized, and automated PO notifications across all suppliers.

Key Solution Elements:

Single Global PO Template
- Consolidated 30+ custom templates into one unified global version
- Dynamically printed additional text based on OU/supplier type, eliminating duplication
Restored Standard Workflow
- Removed customizations in the "PO Approval Workflow - Email PO."
- Reinstated Oracle's standard functionality so both iSP and non-iSP suppliers receive automated notifications
Aligned with Agora
- Standardized Bill-To instructions across both indirect and direct suppliers
- Integrated ERS flags and instructions for consistency with Agora POs
Streamlined Transportation & Terms
- Simplified transportation requirements
- Standardized terms and conditions, ensuring accuracy and compliance across global suppliers
PSM Supplier Enablement
- Extended the new global template to cover PSM suppliers, replacing the old custom reporting process
- Designed an out-of-the-box logic to meet requirements business teams had not initially highlighted
Similar accuracy outcomes were achieved in our Inventory Reconciliation success story.

Tools Used

Business Impact

The implementation delivered significant business benefits:

30+

Custom PO templates reduced → 1 global template

Automated notifications restored for both iSP and non-iSP suppliers

Improved change management with easier updates and faster deployment cycles

Aligned instructions and flags across indirect, direct, and PSM suppliers

Standardized communication with consistent terms and conditions

Reduced manual intervention for Materials and Procurement teams

Global rollout live across 97 OUs, extended to 135+ OUs worldwide

Ashish Kishore

Enterprise Technical Lead

As a Senior Oracle EBS Technical Consultant, Ashish played a key role in the successful Implementation/Upgrades of multiple Oracle EBS projects involving Supply Chain and Finance Modules. His core responsibilities included technical requirements gathering, solution design and utilizing the tools like PL/SQL, BI/XML Publisher, Forms, Workflow, and SQL to develop and customize solutions, create reports, Oracle API, GitHub, Jenkins and ensure seamless integrations.