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About the Client
The client is a leading U.S.-based packaging and logistics company that manages high-volume financial transactions daily. Their operations depend on seamless Oracle ERP processes for invoicing, compliance, and revenue recognition. Any disruption in invoice processing could immediately translate into lost revenue, delayed reporting, and strained vendor relationships.
The Challenges
During a routine system cleanup, the client's interface table was purged, wiping out critical invoice data.
Key Challenges:
Data Loss: 1,700+ invoice lines worth nearly $3 million failed to process.
Incomplete Backup: While an Excel export existed, it lacked several Oracle-required fields, making reprocessing impossible without transformation.
Revenue Risk: Failure to recover the invoices threatened immediate delays in revenue recognition and potential compliance issues.
No Automated Recovery: There was no pre-existing recovery mechanism; manual entry would have taken weeks and introduced high error risks.
Business Continuity Pressure: With revenue, compliance, and vendor relationships at stake, the finance team needed the issue resolved in under 24 hours.
The urgency and scale of the issue required a fast, auditable, and Oracle-compliant recovery solution.
This mirrors the type of manual overhead we eliminated in our ERP Work Order Automation engagement
The Solution
We designed a custom recovery framework leveraging Oracle ERP tools, SQL Developer, and available datasets to restore lost invoice data quickly and securely.
Key Solution Elements:
Rapid Root Cause Analysis
Immediately identified the scope of the data loss and prioritized recovery of high-value invoices to protect cash flow
Leveraging Existing Data
Used the Excel export as a foundation, programmatically mapping and reconstructing missing Oracle-required fields instead of attempting full manual re-entry
Custom Recovery Framework
Developed a lightweight, auditable process with SQL Developer and Oracle ERP tools
Applied FBDI, BIP Reports, OIC integration, and ATP Database to enrich and reload invoice data
Business Continuity First
Focused on restoring critical financial workflows within hours to avoid reporting delays
Reusable Playbook
Structured the recovery process as a scalable playbook for future data loss events, ensuring preparedness and reusability
Business Impact
The recovery was rapid, precise, and preserved millions in revenue:
100%
Of invoices (1,700+) reprocessed successfully in Oracle
$3M
Revenue preserved, avoiding recognition delays
Turnaround cut from 21 days (manual effort) → to under 24 hours
No Business disruption, ensuring compliance and vendor confidence
Reusable recovery playbook created for future data loss events
What the Client said......
“ Your team's fast response and deep Oracle expertise saved us from a major financial setback. We now have greater confidence in our systems and processes.”
Padakanti Saikumar
Enterprise Application Manager
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