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About the Client
The client is a warehousing and storage leader in Brazil, processing high volumes of vendor invoices daily. With invoice counts averaging around 1,000 per day, their finance team needed a faster, more efficient way to group and process payments after migrating from their legacy platform to Oracle.
The Challenges
Managing vendor payments became a significant bottleneck after the client migrated from INFOR to Oracle.
The Oracle Payment Process Request (PPR) required users to select/deselect invoices manually, which was impractical at volumes of ~1,000 invoices per day.
Each payment run required substantial effort and was time-consuming and error-prone.
The lack of automation meant delays in payments, higher operational costs, and over-reliance on manual staff intervention.
We've seen similar challenges resolved through our Subscription Billing Automation success story.
Compared to their prior system, the client experienced a sharp drop in efficiency, straining both the AP team and vendor relationships.
The client needed a scalable, user-friendly solution to reduce processing time, minimize errors, and streamline invoice grouping.
The Solution
We designed and delivered a custom Oracle API-based integration to transform the client's payment process.
Key Solution Elements:
Excel-Based Payment Template
Built a simple, user-friendly template where users could upload ~1,500 invoices at once
Eliminated the need to click through invoices manually in Oracle
Custom Integration with Oracle REST API
Developed integration to read invoice data from the template and execute payments directly in Oracle
Streamlined end-to-end payment processing from selection to execution
Reduced Complexity & Steps
Cut down five additional manual steps from the payment process
Limited headcount requirement to just 0.5 FTE for monitoring
Tools Used
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Business Impact
The new API-driven process delivered measurable efficiency gains:
Reduced processing turnaround to 10 minutes per payment run (vs. hours earlier)
Eliminated manual steps, simplifying daily AP operations
Cut manual effort by 50%, allowing staff to focus on higher-value tasks
Improved vendor experience with faster, more consistent payments
Delivered a scalable solution ready to support future invoice volume growth
Madhuri Dronamraju
Enterprise Application Manager
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